Contact us

Contact & Customer Service

Last updated: 20 August 2025

At Bleyola, we believe every client deserves a premium service experience. Whether you have questions before purchasing, need support with an existing order, or want to discuss customisation, our team is here to help.

đź“Ť Company details

Bleyola is operated by:
NINSEBLE UK HOUSE LIMITED
Company number: 15754601
Registered address: 215 Ilderton Road, SE15 1NS, London, United Kingdom

 Contact us

 Customer Service Hours

Our support team is available from:
Monday to Friday, 9:00 am – 5:00 pm (UK time).

During these hours, we respond to queries regarding:

  • Orders and delivery updates

  • After-sales support and warranty claims

  • Returns and refund requests

  • Product personalisation and customisation options

After-Sales Service (SAV)

All Bleyola furniture is made-to-order with premium materials and covered by a 2-year guarantee against manufacturing defects.

Our after-sales team will assist you with:

  • Guarantee claims (repairs, replacements, or refunds if required)

  • Reporting defects or damages (must be reported within 48h of delivery)

  • Care and maintenance guidance for your furniture

To request after-sales support, email us at contact@bleyola.co.uk with your order number and photos (if applicable).

Response times

  • Emails are answered within 24–48 hours (working days).

  • Calls are answered during business hours.

  • For urgent order updates, please include your order number in the subject line of your email.

  • You can also visit our Frequently Asked Questions (FAQ) page here