GDPR & Cookie Consent Policy

Last updated: 20 August 2025

1. Introduction

At Bleyola, operated by NINSEBLE UK HOUSE LIMITED (Company No. 15754601, 215 Ilderton Road, SE15 1NS, London, UK), we respect your privacy and are committed to being transparent about how we use cookies and process your data in line with the UK GDPR and the Data Protection Act 2018.

This policy explains:

What cookies are,
Which cookies we use,
How we use your personal data,
How you can manage your cookie preferences.

2. What are cookies?

Cookies are small text files stored on your device when you visit a website. They help us:

Ensure the website works properly,
Remember your preferences,
Improve user experience,
Analyse traffic and performance,
Deliver personalised ads (only if you consent).

3. Types of cookies we use

Strictly necessary cookies (always active)
- Required for the site to function (e.g., shopping cart, secure checkout).
- Without them, the site will not work correctly.
Performance & analytics cookies
- Help us understand how visitors use our site.
- Collected anonymously (e.g., Google Analytics).
Functional cookies
- Remember your preferences (e.g., language, currency, login session).
Advertising & targeting cookies (only with consent)
- Used to deliver personalised ads (e.g., Google Ads, Facebook Pixel).
- Only activated if you accept cookies via our banner.

4. How we use your data

We process data only to:

Complete and deliver your orders,
Provide customer service (Mon–Fri, 9 am–5 pm UK time),
Improve our website and services,
Provide relevant advertising if you consent.

We do not sell or rent your data to third parties.

5. Managing cookies

When you first visit our site, a cookie banner will appear asking you to accept or customise your preferences.

You can accept all cookies, reject non-essential cookies, or manage preferences.
You can also change your cookie settings anytime via your browser:
- Chrome: Settings → Privacy and security → Cookies
- Safari: Preferences → Privacy → Cookies
- Firefox: Preferences → Privacy & Security → Cookies

Rejecting cookies may limit certain features of the site, but essential functions (cart, checkout) will remain operational.

6. Data retention

We keep cookie data only as long as necessary for the purposes stated, and no longer than required by law.

7. Your rights under UK GDPR

You have the right to:

Access, correct, or delete your data,
Restrict or object to processing,
Withdraw consent at any time,
File a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are not respected.